I have been using Facebook for a few years now and to lesser extent Twitter. I joined Twitter a few years ago and my username is Cardamom as I happended to be looking in the pantry for inspiration at the time. I suppose I have been one of those people who has had doubts about the seriousness of Facebook and Twitter. I use Facebook to keep in touch with family members and friends when they are on holidays and post holiday snaps to share them around with everyone.
However this week, in light of the Queensland floods, the advantages of both Facebook and Twitter has really been highlighted. When watching television journalists have reported the importance of the information they have received from the general public who are out there experiencing events as they happen. Comments are made and photographs posted that show the human face of this disaster and if journalists get anything wrong they very quickly know about it. To be able to jump onto Twitter and have access to what is happening at the very minute rather than having to wait for the television or radio to let you know is amazing.
We use Facebook and Twitter at Cockburn to reach out to our library clients to promote programs, events and competitions. We have around 124 followers on Twitter and 178 on Facebook not a huge amount but over time has gradually increased. We think it is important to be in any medium that our clients use by allowing them to use communicate with us using what ever they are comfortable with.
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